a) Animal Care
• Request for veterinary item registration
– This service is provided by Public Health Services Department
– Fees charged are AED 100
– Time Frame is 5 working days.
• Request for animal registration /numbering
– This service is provided by Public Health Services Department
– Fees charged are as per schedule provided in DM portal under this section.
– Time Frame is 3 working days for Farms and 1 working day for Veterinary section.
• Request for Veterinary Health Certificate
– This service is provided by Public Health Services Department
– Fees charged are as per schedule provided in DM portal under this section.
– Time Frame for this service is 3 working days.
• Request for permit to release imported veterinary shipments
– This service is provided by Public Health Services Department
– Fees charged are as per schedule provided in DM portal under this section.
– Time Frame for this service depends on the items imported.
• Request permit to admit animals/veterinary products into the Markets
– This service is provided by Public Health Services Department
– Fees charged are as per schedule provided in DM portal under this section.
– Time Frame is 1 working day.

b) Abattoirs Services
• Request for slaughterhouse(Abattoir) services
– This service is provided by Public Health Services Department
– Fees charged are as per schedule provided in DM portal under this section.
– Time Frame is based on slaughtering activity (Small Livestock 45 minutes & Big cattle 60 minutes).

The above is a brief on the services provided by the Dubai Municipality under different departments in their portal, for further details kindly visit their portal at https://portal.dm.gov.ae and / or can contact them through their call center number 800900.